PROJECT MANAGEMENT

Need an immediate boost? We provide critical administrative, programmatic, and operations support. Whether it’s a special project, grant management, or added capacity, Civic Confidence can tailor services based on your needs. More specialized services include curriculum development based on popular and peer-to-peer education models.


HUMAN CENTERED DESIGN

If you're in the public sector or a part of an organization, chances are that you’re working on a wicked problem, a phrase coined to draw attention to the complexities and challenges of addressing planning and social problems. Civic Confidence will guide your team in a human-centered design process with the following components: explore what the core problem is, develop clear and measurable targets, ideate solutions, and deploy a series of experiments that will save you time and money by quickly identifying the right ingredients to get to the desired impact. This process starts the same way, having a solid understanding of the user and by firmly integrating an equity lens each step of the way.


STRATEGIC PLANNING

Starting a strategic planning process is an exciting time. Let us help you take full advantage of this process. What we can offer: set a process, timeline, and clear and measurable goals and objectives that are aligned with your department and organizational vision. Facilitate strengths, weaknesses, opportunities, and threats analysis (SWOT) that is grounded in community and stakeholders feedback, and provide best practices across the industry. Engaging in a strategic planning process is a unique opportunity to involve the community directly, promote transparency and accountability, and improve the quality of life for the community as a whole.


TEAM BUILDING

Are you preparing to engage in a strategic planning process, launch a new project, or host a staff retreat? Civic Confidence provides tailored workshops designed to increase alignment among teams through the art of storytelling, reflective practice, and practical tools to keep your team motivated and on track.